If you have found any issue in order which you have received then please send the Picture of the order with the order number to info@colourx.in. We will try to find the best solution for that.
Any issue will not entertain after 7 days of order delivery.
Colourx.in try to deliver you the best quality products with your customization, which would be of use only to you.
However, in order to provide you an excellent online shopping experience, we are here to help you out in the best possible manner in case if you are unhappy with our product.
Your order can also be canceled if our team finds your payment has not been received. In case the payment for the order is not made, we will automatically cancel the order. An email notification will be sent to you when we cancel the order.
If a customer has paid twice for one transaction, one of the two transaction amounts will be refunded via same source within 7 working days.
No, any refund will be issued for minor issues like Scratch on Print, Corner Folded, Corners damaged, Small or Minor Dots on Print, Small or Minor lines on print etc.
If Binding is Damaged then Refund will be Made for Binding only.
If You have ordered Multiple Products and you have received one product with an issue then Refund will be made for only 1 product.